Best Buy takes down website on Black Friday
Go Deeper.
Create an account or log in to save stories.
Like this?
Thanks for liking this story! We have added it to a list of your favorite stories.
The website of Minnesota-based retailer Best Buy was unavailable to customers for more than two hours Friday morning.
"A concentrated spike in mobile traffic triggered issues that led us to shut down BestBuy.com in order to take proactive measures to restore full performance," said Best Buy spokesman Jeffrey Shelman.
The increased traffic came from a high number of shoppers, and was not the result malicious traffic, said Shelman.
Best Buy appears to be the first major site to have crashed on one of the busiest shopping days of the year, according to Re/Code.
The Best Buy iOS app was also experiencing problems:
https://twitter.com/mdudas/status/538357387393265664
Best Buy responded to customers reporting the outage on Twitter.
Turn Up Your Support
MPR News helps you turn down the noise and build shared understanding. Turn up your support for this public resource and keep trusted journalism accessible to all.