'Mother Nature had other ideas': Blizzard over, but travel headaches aren't

Baggage staff at MSP are dealing with hundreds of pieces of luggage.
Baggage staff at MSP International are dealing with hundreds of pieces of luggage disconnected from their owners as a result of the storm on Monday, April 16, 2018. Even as many were lined up in the baggage area, some customers said they were waiting for more still behind security.
Euan Kerr | MPR News

Updated: 12:19 p.m. | Posted: 7:36 a.m.

The blizzard's over but the problems aren't for anyone trying to get around town — or in or out of town through Minneapolis-St. Paul International Airport.

On Monday, Metro Transit reported on Twitter that at various times, between 21 percent and 40 percent of transit buses were facing delays in service.

Flights from the airport were suspended starting around 2:15 p.m. Saturday. About 750 flights were canceled over the weekend.

Some vacationers in Mexico are slowly making their way back to Minnesota after being stranded when Sun Country Airlines ended service for certain destinations for the season.

Abby and Troy Pettit from Detroit Lakes have been vacationing in Cabo San Lucas for more than a dozen years. They took their 12-year-old daughter and 10-year-old son to Mexico this year, paying paid $1,500 for round-trip tickets for all four, only to be told Saturday that Sun Country wasn't going to fly them back.

Abby Pettit says the one-way return ticket will cost them several thousand dollars and the only single-day travel option will return them to Fargo, N.D., Monday.

Lines moved briskly at MSP International on Monday morning.
Despite a backlog of rescheduled passengers rescheduled as a result of the storm, lines moved briskly at MSP International on Monday morning, April 16, 2018.
Euan Kerr | MPR News

"Cancelling flights and all that due to the weather. We saw what was happening, so we get that," she said. "But the fact that they just thought it was OK to say, 'Oh, find your own way home,' that's not OK."

She said her husband will still have to take another day of travel to get their car back from the Twin Cities airport.

Rebecca and Mitch Slater on their flight in Chicago
Rebecca and Mitch Slater on their flight in Chicago after driving from Minneapolis to O'Hare International Airport. Rebecca Slater said the two had to drive to make a flight to Punta Cana in the Dominican Republic so she could photograph a wedding.
Courtesy of Rebecca Slater

Rebecca Slater, a professional photographer, had to be in Punta Cana in the Dominican Republic to photograph a wedding. She and her husband Mitch also planned to combine the work trip with their own honeymoon after she was done shooting photos at the wedding.

They planned to fly out Sunday but tried to get on an earlier flight before the bad weather hit. No luck.

"Then we were set to leave Monday morning, but we found out our flight was delayed and it would be delayed from two hours from Minneapolis to Chicago, which would then put us an hour late to our connecting flight from Chicago to Punta Cana," Slater said.

Even when she makes it there, her return trip is up in the air, since the airline can't provide a flight back on Sunday. So, the couple will either leave earlier in their honeymoon or stay an extra day, resulting in Mitch missing a day of work.

"I'm just trying to stay positive that we'll have good things for our trip home," Slater said.

For Peter Majerle and his partner Audrey Hendrickson, a weekend travel plan back from Udaipur, India, to Frogtown has drawn out to a multi-day ordeal that will last until Tuesday.

"I knew it would be a long journey," Majerle said. "Fifteen relatively uneventful hours later we landed in Newark — it was 4:50 a.m. ET — and felt good. We'd be back in Frogtown by noon. Of course, Mother Nature had other ideas."

Their flight to the Twin Cities was canceled, and they tried to travel on standby with no luck. Their baggage kept moving without them, and Majerle said that a company representative from United tried hard to get them home.

Rebecca and Mitch Slater made it to O'Hare after and overnight drive.
Rebecca Slater said she and her husband had to drive to Chicago make a flight to Punta Cana in the Dominican Republic so she could photograph a wedding.
Courtesy of Rebecca Slater

They'll fly instead to Chicago and if all goes well, get home on Tuesday.

"I'm frazzled, raw. My brain is rattling around in my skull like a shaken can of spray paint. But I'm not mad at anybody. United didn't order the snow," Majerle said.

The Associated Press contributed to this report.