Stay Curious. Stay Connected.
MailNewsletters♡Donate Now
Sign up
*Password must be at least 8 characters and contain one uppercase letter, one lowercase letter, one number and one symbol.
Already have an account?
By submitting, you consent that you are at least 18 years of age and to receive information about MPR's or APMG entities' programs and offerings. The personally identifying information you provide will not be sold, shared, or used for purposes other than to communicate with you about MPR, APMG entities, and its sponsors. You may opt-out at any time clicking the unsubscribe link at the bottom of any email communication. View our Privacy Policy.
Sign in to your profile
Forgot Password?
New to MPR News?
Welcome back
to news
for you
Reset Password

Enter the username on file and we'll send you a code to reset your password.

Still require assistance or not sure what your User Name is?
Welcome back
to news
for you
Email Verification

A verification code has been emailed to

Still awaiting the code?
MPR News Staff
St. Paul

Forest Service to cancel, refund BWCA permits made on faulty site

Sunset on Beth Lake
The sun sets over a bay of Beth Lake in the Boundary Waters in 2016.
Cody Nelson | MPR News

Go Deeper.

Create an account or log in to save stories.

Like this?

Thanks for liking this story! We have added it to a list of your favorite stories.

The U.S. Forest Service said Friday it will cancel and refund fees for Boundary Waters Canoe Area Wilderness permits made earlier this week on a new reservation system that malfunctioned shortly after its launch.

Many users couldn't access the system for reserving summer Boundary Waters entrance permits when it went online Wednesday, and only a few were able to successfully make their reservations.

The Forest Service took the system offline Wednesday morning within an hour and a half of its launch. The agency said in a news release Friday that it will soon announce a new date for people to register for the quota permits.

"The USDA Forest Service deeply regrets this inconvenience to everyone, and we encourage people to apply again," the news release said. "Our goal is to provide a fair and open opportunity for visitors to experience this special location."

The Forest Service release said the agency is working to fix the technical issue, which it said was unrelated to the volume of people trying to access the site when it launched.

Between May and September, visitors planning an overnight paddle, motor or hiking trip to the Boundary Waters Canoe Area Wilderness are required to buy a Forest Service quota permit, indicating which entry point they intend to use.

That rule also applies to boaters who want to use motorized boats on the handful of Boundary Water lakes that allow them. But the Forest Service meters each entry point each day, only allowing a certain number of groups.

The new system issues those permits on a first come, first served basis, and replaces the lottery that for years was the way the Forest Service granted its limited number of day-use permits to boaters who want to use the few Boundary Waters lakes that allow motors.