Delta hangs up on in-flight cellphone calls
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Delta Air Lines says it won't allow passengers to make voice calls from its planes.
CEO Richard Anderson says the airline's frequent fliers believe that voice calls in the cabin would disrupt the travel experience. Delta says a majority of customers in a survey last year said the ability to make voice calls would make their experience worse, not better.
Anderson also says Delta employees, particularly in-flight crews, are against allowing calls during flights.
"Even as technology advances and as regulations are changed, we will not only consider what we can do, but as importantly we will also consider what is right for our customers and our employees. This is yet another example of how we continue to have your back and how we also rely on your professionalism and experience to guide our actions and decisions."
The Federal Communications Commission is thinking about lifting its ban on voice calls on planes. However, the Transportation Department is thinking about instituting a ban of its own.
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